We get so many questions from our current and new customers that we wanted to start answering them in this new video series.
“Where does the order ship from?”
Each sample sent and each order placed with us is shipped out of our shop right here in Houston, TX.
“Where do you ship to?”
We ship all around the world! Our products have been shipped to 6 out of 7 continents. We are still waiting for the penguins to order.
“What is your typical lead time?”
Typically for orders that are less then $5,000 we have those completed in 1-3 days depending on the exact size of the order. Orders that are more than $5,000 can take anywhere from 4 day to a week to complete, depending on the product and order size.